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Registration and Content Access


How do I register for a course?

  1. Click on the course name 
  2. Click the first Step (titled "Course Content..." for self-study or "LIVE SESSION..." for live webinars). 
  3. Click the red button on the upper right-hand side of the screen that says "Register."  

Trouble Shooting: If the button says "Continue" that means you're registered.


How do I access the live session?

  1. Login to the NYCPG Online Training Center 
  2. Click on the Course Name on the Home Page
  3. Choose Step 1 titled "LIVE SESSION..."
  4. Click the Zoom access link

Trouble Shooting: If the link has a little lock next to it, it either means that the session is not today or that you're not registered yet.  If you're not registered, just click the red "Register" button to unlock the session link.

How do I get my certificate?


STEP ONE: Complete Course Requirements

  1. Login to the NYCPG Online Training Center
  2. Click on the course name
  3. Click on the first step, titled "LIVE SESSION..." or "Course Content"
  4. Complete the quiz. NOTE: You must pass with at least 75%.  If you are not sure if you passed, you can click "My Grades" from this page to see your score.  You will not be able to move forward to get your certificate if you have not passed the quiz.
  5. Complete the General Course Evaluation.  *NOTE: You'll need to answer all of the questions in order to move forward.

STEP TWO: Get Your Certificate

  1. Click Home and then click on the course name.
  2. Choose the type of CE you want to get a certificate for from the list of Steps. 
  3. Click the red "Register" button on this page.  You'll see that it will change to read "Continue" and now the CE Evaluation will be unlocked.
  4. Complete the CE Evaluation. NOTE: You will have to complete the CE Evaluation for each type of CE/certificate that you want to earn.
  5. Refresh your page or go to "My Locker" where you will find your certificate(s).

Continuing Education Hours


Each course offered through the NYCPG Online Training Center is individually evaluated for CASAC/CPP/CPS, Social Work and Mental Health continuing education clock hours.  To search courses by CE, use the Course Catalog button, click "View More" on the type of course you want to take and then you'll be able to search the courses by type of CE offered.

All NYCPG trainings satisfy the New York State Office of Addiction Services and Supports (NYS OASAS) requirements for Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and Credentialed Prevention Provider (CPP) with gambling specialty designation clock hours. 

NYCPG is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0345. 

NYCPG is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0211.

If the above tips did not help solve your problem, you can send in a support ticket by clicking "Support" above or send an email to NYCPGTraining@NYProblemGambling.org.